SUBWAY® SIP. RIP. ULTIMATE TRIP. PROMOTION

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
See the Official Rules for complete details on prizing.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.exchangesubwaypromos.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I'm having trouble entering a code. What should I do?
Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.